Support

For app issues, feedback or feature requests, email hello@culstudio.com.

Before contacting us

• Include your iPhone model and iOS version.
• Include the CUL version shown in App Store or TestFlight.
• Describe what you expected and what happened.
• Do not send private photographs unless we specifically ask and you are comfortable doing so.

Helper connection

Keep CUL Helper open and connect your Mac and iPhone to the same Wi‑Fi. VPNs, guest Wi‑Fi and networks that isolate devices can prevent local transfer.

Recovering selections

Open Settings in CUL and choose Recover a gallery. Recovery stores filenames and selection state rather than deleted photographs. Re-import the same gallery to match its filenames and restore the previous state.

Privacy requests

For privacy questions or requests concerning information supplied directly to support, use the same email address with “Privacy” in the subject.